Effective Date 13/08/2023

This policy describes how we collect, use, share, and protect the personal information of individuals who visit our website or utilise our services. We are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Information We Collect

We may collect and process the following types of personal information:

• Contact information (such as name, email address, phone number)

• Demographic information (such as location, postal address)

• Information provided when you communicate with us or use our services

Purpose of Data Processing

We collect and process your personal information for the following purposes:

• To provide you with the requested services and support

• To communicate with you and respond to your inquiries

• To personalise your user experience and improve our website

• To comply with legal and regulatory requirements

• To send you marketing communications with your consent

Legal Basis for Processing

We will only process your personal information when we have a lawful basis to do so, which may include:

• Your consent to the processing of your data for specific purposes

• The processing is necessary for the performance of a contract

• Compliance with a legal obligation

• Legitimate interests pursued by us or a third party

Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Data Sharing and Third Parties

We may share your personal information with trusted third-party service providers who assist us in operating our website and delivering our services. These parties are obligated to maintain the confidentiality and security of your information. We will not sell, rent, or otherwise disclose your personal information to third parties for their marketing purposes without your explicit consent.

Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Your Rights: You have certain rights regarding your personal information, including the right to access, correct, or delete your data. You may also object to the processing of your personal information or withdraw your consent at any time. We will respond to your requests in accordance with applicable data protection laws.

Cookies

Our website may use cookies and similar technologies to enhance your user experience. You can adjust your browser settings to refuse or delete cookies, but some features of our website may not function properly without them.

Links to Third-Party Websites

Our website may contain links to third-party websites that are not operated or controlled by us. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the updated policy on our website.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us.

By using our website or engaging with our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.